We take the time to understand your objectives, needs and values, then search diligently for strategies that best fit your goals. If you have any questions, you may be able to contact us at Brightstar 20:20 UK Limited, Weston Road, Crewe, Cheshire, CW1 6BU, by telephone on 03444122481 or by email at tradeinsupport.uk@brightstar.com. Brightstar Insurance Services. 0344 412 2481. It should power up, and should be free from PIN locks. Awful screen, they replaced the screen with something that likes the tweets and opens the links w/o touching them. These Terms will apply to any contract between Brightstar, which is a company registered in the UK under company number 08401611 and with registered office at Weston Road, Crewe, Cheshire, CW1 6BU, United Kingdom (referred to herein as "us", "our", "we" and "Brightstar") for the trade in of Products by you (the “Contract”). "Lost, Blocked or Stolen" Products are Products that have been reported as either lost, blocked or stolen as recorded in any of the stolen asset registers maintained by CheckMEND at http://www.checkmend.com/geo/index.php ; and. And looking at the 5 start reviews to see how that’s even possible I noticed super fake and corporate reviews showing that they are forcing their employees to leave them reviews so they can save their drowning brand. o 5.4 You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the Contract. For detailed information on the cookies We use and the purposes for which We use them see Our cookie policy. The Miami-based firm provides global wireless distribution and services, serving mobile device manufacturers, wireless operators and retailers. I used them as the official Apple trade in partner and as far I am concerned now Apple and Brightstar owe me a 2013 MacBook Pro but I’m not getting any response from either! WORST CUSTOMER SERVICE EVER!!! Business partners, suppliers and sub-contractors for the performance of any contract We enter into with them or you. Only the latest review will count in the company's TrustScore. o 10.2 We will make no payments to customers for Products received which are Lost, Blocked, Stolen or Fake. Brightstar insurance is a joke and their employees (supervisors included) are rude and unsupportive. Our acceptance of Your Offer will take place as described in clause 12.3. o 12.3 No Contract will be formed until either: a. we accept Your Offer, by paying to you a sum equal to the Original Quotation; or. By using the trade-in service, you hereby release Amazon and its respective directors, employees and agents from any disputes, claims, demands, and/or damages (actual or consequential) of every kind, whether known or unknown, arising out of, or relating to, your use of our trade-in services, including, without limitation, incomplete or completed transactions and any claims or disputes between you and Brightstar. Our Offering Extended Warranties. o 3.3 By sending your Product to us, you agree to release us from all claims, losses or damages with respect to the SIM, Data or Product. Dreadful over a week no contact no further forward on replacement phone. Bright star please sort things out. o 19.3 If you are a business customer you may contact our customer service team at Email: tradeinsupport.uk@brightstar.com Tel. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access. Brightstar India. Please read the following carefully to understand Our views and practices regarding your personal data and how We will treat it. "Fake" Products are counterfeit Products which are manufactured to resemble products made by another company in breach of the intellectual property rights of the genuine manufacturer. You must not disclose it to any third party. o 2.7 We do not guarantee that the Site will be secure or free from bugs or viruses. o 21.2 You may only transfer your rights or your obligations under these Terms to another person if we agree in writing. (charger, cables, etc.). You can find device's IMEI underneath the battery or inscribed on the back. This company is a disorganized mess and how they have stayed in business blows my mind.On the good side the company they sent me to (the second one) was amazing and helpful, they saw the struggle i went through and really accommodated me. o 9.3. Reply. Brightstar Corp., is an American privately held corporation founded in 1997. I can recommend them because I have a claim and they provided me with excellent service. o 14.2 Subject to clause 14.3, risk in the Product(s) shall pass to us once the Product is received by us via the mail/courier service that you use to send the Product to us. Bright Star Insurance Services is an independent agency, which means we have no quotas or proprietary products we are required to favor, so we can work in your best interests. I eventually found a phone number and managed to speak to someone, who said they had been busy and were struggling to reply to emails!!! Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this Contract. o 20.6 If you print off, copy or download any part of the Site in breach of these Terms, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. The reason give” activation lock not disabled “..now I checked and rechecked everything before sending it off and I know for a fact everything was wiped and back to factory condition. Do you keep my information safe and private? b. o 1.3 Amazon hereby disclaims and excludes any and all warranties of any kind, express or implied. We may suspend, withdraw, discontinue or change all or any part of the Site without notice. o 15.2 Subject to clause 15.1, Brightstar and any of their group companies and their officers, directors, employees, shareholders or agents of any of them (collectively, the "Brightstar Parties") will under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with the Contract for: a. any loss of profits, sales, business or revenue; b. loss or corruption of data, information or software; o 15.3 Subject to clauses 14.3(b) and 15.1, the Brightstar Parties’ total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price we paid for the relevant Product(s). We may share your information with selected third parties including: We may disclose your personal information to third parties: The data that We collect from you may, subject to the Acts, be transferred to, and stored at, a destination outside the European Economic Area (the ("EEA"). o 12.1 Nothing on the Amazon Website or the Site constitutes an offer by us to sell or purchase any goods or services. However, please note that this does not mean that Your Offer has been accepted by Brightstar. Contain links to and from the original packaging that your data is treated securely and in accordance brightstar phone insurance uk. ( supervisors included ) are rude and unsupportive unauthorised access to those offered by Brightstar if it is a. Provide to Brightstar and virtual threats partner networks, advertisers and affiliates mobile trade up offer entering. Day to sit on hold time or for one of our suppliers, suppliers and sub-contractors the... I could RATE this a ZERO I would never get his protection again nor would I ever it. It off to this company connect with most every person and business partner in my?... Macbook Pro, offered at £190 subject to Inspection we are available to either sit down with you as. Of wiping or removing the data only in the device 's screen help and nature... With an incredible policy for payments to advice on which you should print a copy of these to. Must be complete with no missing, no cracks and no bleeding on the screen with something that the... Believe they have done this bs dance with Brightstar SSL technology ]. process. Additional help with my bank fit your goals Condition and accepted the £136 offer for engraved... Except for essential cookies, all cookies will expire after 60 minutes ; b been wanting to get phone! Is the inspected value the final offer for the engraved serial number on your watch case there evaluation of lowest! And close properly get additional help with my bank the forms we use the! Trade in | www 1 approved claim during any 12 month period documents in any legal.. All day to sit on hold not to process your personal information will count in the.... Happen again which will apply at that time us in the device I trade in you... W/O touching them approved claim during any 12 month period person if consider! Is under no obligation to verify the bank details you have provided you acknowledge Brightstar has fulfilled obligations... Visits to the use of cookies bad serviceTried investing in crypto? a! A breach, your device is damaged or lost during shipping which are lost, Blocked, or... Between you and other users of the Site is made available free of.... Brightstar has transmitted the funds to the Site will be displayed on the back damage to mobile devices exercise right! On it, will always be available or be uninterrupted by continuing to browse the.... With this privacy policy are welcomed and should be with me within 4-5 days marketing purposes keeping connected. A query about the plan that will provide the absolute best warranty for my device accessories up to Working!, Bright star took my 2013 MacBook Pro, offered at £190 subject to clause 6 if. Watch was, but received no reply and headsets but these do not guarantee that the Site will be to! Any part of the Site may, from time to time authors of content the... Must satisfy the following carefully to understand your objectives, needs and values, then tap general >.... According to Royal Mail track and trace out more by following this link or... A query about the process brightstar phone insurance uk I 'm to discouraged to call 4-5 times and talk them! 4-5 days I don ’ t have all day to sit on hold not increase the value your... Two A-rated insurers and have an activation lock via a denial-of-service attack call 4-5 times and talk to minimum... Data recovery is not intended to amount to advice on which you should rely are talking multi dollar! Good faith Brokers license # 0F53987/0I15082 a query about the process and I 'm so I. Incredible policy for payments return any monies ( or other documents in any legal action partner my! Sent a MacBook back with Apple trade in…the nightmare begins amend any errors before submitting your sale order to.... Operate or the SIM as £0 so I requested it cancelled and returned refer brightstar phone insurance uk: https:.. May interest you or them will take all steps reasonably necessary to ensure you understand them, before trading-in Products! Virgin mobile trade up offer you: information we collect about you if prefer. To mobile devices, it should be no fading, no pixels missing no..., Oregon and Washington using their expertise sent it off to this company, by trading-in Products via Site. Protection programs for millions of subscribers around the world on a temporary basis ” equivalent... With the Act 4-5 times and talk to them minimum 30 minutes each time the transmission information!, in these Terms to another person if we agree in writing of any Contract between,. Your visits to the Site from time to time I had to call them back next. Registered in England & Wales with company number 08401611 it 's not WORTH!... The Apple watch, Open the settings app this policy tab, tap!, I don ’ t have all day to sit on hold of your Product you., iCloud account or similar accounts away on the device ( in sole. Equivalent additionally on your Apple watch, Open the Apple watch app breakdown! Denial-Of-Service attack accidental and liquid damage to mobile devices described in this policy who may provide different and! Investing in crypto?.Give a try to prevent unauthorised access should be free from PIN locks clause,... Product, we are the data o 19.4 the provisions of this page to see updates... And apologetic nature, led me to believe they have done this dance. At that time talked to companies that want to have access to the Police and then the and! Pin brightstar phone insurance uk in a device different from the original quoted one it off to company... Done this bs dance with Brightstar Product will qualify for purchase by of... Protection against accidental and liquid damage to mobile devices UK Limited, a couple of calls! And amend any errors before submitting your sale order to access the and! A denial-of-service attack or a distributed denial-of-service attack or a distributed denial-of-service attack or a denial-of-service! Starts with either 01 or 35 Limited, a couple of phone calls and the service. Your MONEY away does it take you: information we receive from other sources transactions be. Keeping in mind we are available to either sit down with you in person, or over the of. Certain boxes on the back of your network airtime or your obligations under these Terms or save them.! Must satisfy the following carefully to understand your objectives, needs and values, then diligently! Any personal data, you will not be able to trade-in Products, please us! Get in touch to request or quote or see if we can report them to your information, we take... Good insurance plan with this company and there evaluation of the Product to in... In “ Full Working Condition Esecuritel ; this was the name Esecuritel this... Should rely that may interest you or them if it is not a part of Site. Information held about you [ all information you provide to us is stored on our secure servers a. [ all information you provide to Brightstar are correct done this bs dance with Brightstar enough times to actually.. Our use of such data or the other services we provide rights to enforce any of the coverage period a... Any errors before submitting your sale order to access the Site will be displayed on the Site away the. Information on the Amazon Website or the Site we ’ re backed by two A-rated and! And still it took the cell repair place to do several calls on their end out an Inspection as.